Functionalities:

What is Grapheme?

Grapheme is a graphical, data analysis and visualization software package designed for all users and industries but specifically for scientists and engineers. With Grapheme's easy-to-use workspace and Wizards there is no need to struggle with complex programming languages or equations to analyse your set of data. Once you import your data into a project, Grapheme helps you organize, analyse and visualise them.

How many data can Grapheme handle?

Limits are given by hardware resources only. Grapheme has been designed to handle charts with several thousands of points and tables with millions of values on normal laptops. Of course, large data take longer to process but Grapheme handles sets of data that are too large for many other commercial solutions on the market.

How do I import data into Grapheme?

User-friendly Wizards help you importing data from different sources including flat ASCII files, comma or tab separated files (csv), Excel files, Matlab binary files, SQL databases such as MySQL, Firebird, Postgress, SqLite and many more.

How do I export plots?

You can save any chart in the most common image formats including *.bmp, *.png, *.jpg, *.tif.

Is Grapheme a spreadsheet?

Grapheme is an alternative to spreadsheets. Instead of defining data in cells that contain single values, Grapheme organises data in columns and tables. A Grapheme project can have multiple tables and you can operate on each table editing single values and defining arbitrary computed columns. Each table can have multiple views (i.e. dynamic filters) which you can dynamically create and edit via user-friendly Wizards also performing statistics and advanced visualisation tasks.

Which plot templates does Grapheme have?

Grapheme offers interactive 2D and 3D charts including multiple lines, scatters, bars, pies, spiders, parallel axes, surfaces, bubbles, distribution and clustering. Point information can be accessed via tooltips on the fly. Zoom in/out and pan capabilities help you exploring existing series of data. Additionally you can customise and control almost every attribute of a plot including font size, line style, colors, transparency, shading and background.

Can I export raw data from Grapheme?

User-friendly Wizards help you exporting data stored in tables on different format including flat ASCII files, comma or tab separated files (csv).

System Requirements:

What are the Grapheme system requirements?

Grapheme has been fully tested on Windows 7 and Windows 8, both 32 and 64 bits. It requires 250Mb of free disk space and a graphic card fully compatible with openGL-2. Memory usage largely depends on typical size of your projects but best performances are achieved with at least 512Mb of dedicated RAM memory.

Are Linux/Mac versions available on the market?

Not yet. We will release them depending on customers’ feedbacks.

Support:

How do I submit general product queries?

If you haven’t purchased the software yet and you wish to contact us for additional information, please submit your queries at info@ichrome.eu.

How do I submit technical support queries?

If you have already purchased the software, please contact our support team at support@ichrome.eu.

What about technical support and updates?

When you purchase a machine locked license, you are entitled to perpetually use the current major version of the software on the machine your license has been activated for.
This includes free updates and bug-fixes within the same major version plus one year of first level support (via email at support@ichrome.eu).
If you opt for an annual leasing floating point license, you are entitled to use the software for one year from the last license renewal. You have access to updates, patches and bug fixes plus first level support (via email at support@ichrome.eu) as well as free upgrades to any forthcoming major releases for all the duration of the license leasing period.

Licensing and Purchasing:

I’ve downloaded the software. What’s next?

Grapheme is shipped as a single and stand-alone executable installer. Just double-click on the installer and follow provided instructions. Once installation has been completed, you will be asked to contact our license server to obtain your free demo license file.
We will optionally ask you a valid e-mail address to get in contact with you when major releases and product updates will be released.

Is online purchase of the product safe?

Yes it is! iChrome is a consolidated and trustable engineering consulting company servicing leading aerospace and automotive firms all around Europe (visit us on www.iChrome.com). Reputation and reliability are crucial to our business. This is why we operate at the highest security standards via PayPal and we commit to fully refund your purchase if you are not happy about the software within the first 15 days from your purchase.

I am an educational or no-profit organisation; is there any discounted license plan?

If you are an educational or no-profit organisation and you are considering to purchase large volume licenses (more than 15 concurrent users), please contact us via email at info@ichrome.eu. One of our Product Specialists will get in contact with you as soon as possible to explain you available options.

I cannot purchase floating node licenses over the web. Why?

As you have noticed, floating node licenses are leased on yearly basis and are intended for medium/large organisations. Before selling you a floating point license, we want to be sure this is exactly what you need. Also, price of floating point licenses may vary if you opt for multiple years plans or if you intend to buy more licenses. If you are interested to purchase floating node licenses, please don’t hesitate to contact us at info@ichrome.eu and one of our Product Specialists will get in contact with you as soon as possible to help you selecting the best option.

I’ve placed an order. What’s next?

You should shortly receive an email from our sales team confirming your purchase has been completed. Within 48 hours from our confirmation, your license file will be automatically updated by Grapheme and you will be able to operate with the software without any disruption.

Will I receive a purchase invoice?

Once you have completed a purchase, we will send you a VAT invoice via e-mail within few working days. If you have any additional queries about our invoicing procedure, please contact our team at info@ichrome.eu.

What is the difference between a machine locked and a floating point license?

When you purchase a machine locked license, you are granted perpetual right to install and use the current major version of Grapheme on a single target machine inclusive of updates and patches. You won’t be able to install or use Grapheme from other machines.
If you lease a floating point license, you are entitled to run Grapheme from any machine within your organisation. Our floating point licenses are based on FlexNet Licensing from Flexera and you will need a FlexLm server running locally or remotely.